Hansgrohe offers first end customers a manufacturer’s guarantee for hansgrohe products. This voluntary manufacturer’s guarantee is in addition to the statutory rights to which the first end customer is entitled to from the seller. Any further claims of the first end customer against Hansgrohe (e.g. based on any product liability) also remain unaffected (see Section VII below).

The "first end customer" is the person who was the first consumer to purchase the hansgrohe product directly from Hansgrohe or a Hansgrohe sales partner (in particular sanitation companies, dealers and DIY stores). The term "consumer" in this manufacturer’s guarantee means any natural person who has purchased the hansgrohe product for private use and has not purchased it to use it in the course of their commercial or self-employed professional activities (e.g. to resell it or install it for third parties). 

This manufacturer’s guarantee only applies to the first end customer and is not transferable. If the hansgrohe product is resold by the first end customer, the guarantee is therefore not transferred to the purchaser, regardless of whether the purchaser is also a consumer.